We set up one or more ticket pipelines to reflect your support stages—from intake to resolution—so your team has a clear, trackable workflow.
Deliver Better Customer Support. Build Long-Term Loyalty.
Why Choose Service Hub?
HubSpot Service Hub is designed to help you build strong relationships through responsive, organized, and efficient customer service. From ticket pipelines and live chat to knowledge bases and customer feedback tools, Service Hub brings all your support tools into one centralized platform.
Whether you're scaling your support team or looking to reduce response times, Service Hub helps you serve customers faster while collecting valuable insights. With automation, reporting, and a shared inbox, your team stays aligned and productive—no more jumping between tools or missing messages.
Service Hub not only resolves issues—it helps you proactively improve customer satisfaction and retention.
Our Service Hub Implementation Services
Centralize all customer emails, chats, and form submissions in one shared inbox. We’ll configure routing rules and visibility settings to keep everything organized.
We build a branded, searchable knowledge base to empower customers with self-service answers and reduce ticket volume.
We implement automation rules for ticket assignment, escalation, SLA tracking, and follow-up emails—ensuring fast, consistent responses.
From first response time to ticket close rate and customer satisfaction, we build dashboards that give you clear visibility into support performance.
We connect your existing tools (like Slack, Zoom, or WhatsApp) with HubSpot for a seamless support ecosystem.
What You’ll Get
Custom-Tailored Support Workflows
Your support process built into HubSpot—from intake to resolution.
Faster, More Efficient Responses
With automation, smart routing, and shared inboxes, your team responds quickly and consistently.
Self-Service Capabilities
Reduce ticket load and improve customer experience with a helpful, searchable knowledge base.
Actionable Insights
Real-time dashboards to track service KPIs and customer satisfaction trends.
Confident, Trained Support Team
Your team will be fully trained and ready to manage support tickets and tools effectively from day one.
Who This Is For
For Support Teams Who Want to Scale Without Losing Quality
Our Service Hub Implementation is ideal for businesses that are ready to professionalize and streamline their customer support operations.
Companies New to HubSpot Service Hub
If you're just getting started with HubSpot, we’ll set up Service Hub from the ground up—configuring your ticket pipelines, inboxes, and automation so your team can deliver great service from day one.
Support Teams Using Disconnected Tools or Spreadsheets
Still managing support through email threads, spreadsheets, or multiple tools? We’ll centralize your operations into one platform, improving visibility, organization, and accountability.
Businesses Scaling Customer Support
If your business is growing, your support systems need to keep up. We build scalable workflows and automation to handle higher volumes without sacrificing customer experience.
Teams Wanting Faster Responses and Happier Customers
Service Hub helps you reduce response and resolution times. With shared inboxes, live chat, and automation, we help your team stay responsive and proactive—leading to higher customer satisfaction.
Our Proven Process
How We Deliver a Smooth, Impactful Implementation
Discovery — Define Your Strategy
We assess your current support process, tools, and goals to create an implementation roadmap.
Setup — Build the Foundation
We configure Service Hub—ticket pipelines, inboxes, automation, live chat, and more.
Customize — Make It Yours
We tailor the setup to match your workflows, brand, and escalation processes.
Train — Empower Your Team
We onboard your support team with training on tickets, chats, SLAs, and knowledge base tools.
Launch & Support — Go Live with Confidence
We test everything, launch with confidence, and remain available for ongoing help and optimization.
Frequently Asked Questions
Do I need HubSpot Service Hub to get started?
Yes, you’ll need an active HubSpot Service Hub subscription. We can help you choose the right tier if needed.
How long does the implementation take?
Typically 2–4 weeks depending on the complexity of your support process and team size.
Can you help us migrate from another helpdesk tool like Zendesk or Freshdesk?
Yes! We can migrate tickets, user data, and knowledge base articles where applicable.
Do you provide ongoing support after setup?
Yes, we offer ongoing support, training, and optimization plans to keep your Service Hub running smoothly as your needs evolve.
Can you set up multilingual knowledge bases or support automation?
Absolutely. We can configure multilingual knowledge bases and complex automation logic as needed.